Support
Help
Write to hello@my-rival.com. Include the device you are on and what you expected to happen.
Where is my log?
On the device you used. The weeks, the characters, and the daily counts stay in the app on that phone or browser. A new device, or cleared storage, does not bring the old record with it.
How do I challenge someone?
Both of you sign in, exchange seals, and link. A challenge is part of My Rival Plus. The other person gets a scroll and can accept or decline.
What does Plus include?
Individual is $6.99 a month. Annual is $39.99 a year, with 7 days free, and that is the only trial. Both allow unlimited rivals, challenges, and Commons. Crew is $79.99 a year for the host and three friends. The price you start on stays yours if the public price goes up. One friend challenge a month is free.
Why did the rival’s pace change?
Every four closed weeks, each discipline is reviewed. Falling behind lowers that rival’s output by about a quarter. Clearing it by a quarter or more raises it by about a tenth. You get a note when it happens.
The opening film plays every time I open a page.
The film is only for opening the app. Moving between Duel, Log, Stats, and Roster should not play it again. The page films behind those screens are silent loops.
Can I turn the music off?
Use the phone’s volume. There is no separate sound switch in the app.